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New technology to satisfy developing China market

作者：包装博览 史虹 2007-12-04

Interview with Robert Demorest ,President & CEO of MOCON, Inc. USA

Q.  What uniqueness or advantages does MOCON have compared with your rivals in this field?

A.  MOCON is the world leader in the category of dynamic permeation test instrumentation.  We started this niche industry in 1967, and have been innovating with products and serving our customers for 40 years.  Today, MOCON’s product line is the broadest of all of our competitors, with over 3

5 permeation instruments offered.  Our products range from low cost to highly automated to research grade, and incorporate the best software on the market today.  MOCON’s instruments have the highest sensitivity of any permeation testers on the market, they are upgradeable to future designs and offerings, allow for trade-ins, and have the best local service.  In addition, we have the most international standards set for our equipment, with approvals in Europe, US, Japan, and soon China.  We have the largest customer base of any permeation test manufacturer in the world, with thousands of instruments installed around the globe. 

Q.  How do you view Chinese markets and what role it plays in your global business strategy?

A.   We view the Chinese market as a very important market for us.  Many of our best international customers have established laboratories and factories in China, and we want to make sure we are properly serving their needs.  In addition, many domestic Chinese companies in the barrier packaging industry are improving their operations as well.  We want to make sure we can respond to everyone’s needs in China, and have set up a sales and service office in Shanghai to support our excellent Chinese distributors, such as Danbell Equipment Co., Ltd, who have offices in Beijing and Shanghai.

Q.  Are Chinese customers different from other countries?  Do they have any special demands